Contact Us

Welcome to Rootdecory (hereinafter referred to as “we” or “us”).If you have any questions while browsing, placing an order, or after receiving your items, please feel free to contact us using the methods below. We are here to assist you.

Customer Support Overview

Our customer support service is available to assist with matters including, but not limited to:

• Order inquiries and status updates

• Payment, shipping, and refund questions

• Return, exchange, and order cancellation requests

To help us respond more efficiently, please have your order information ready when contacting us.

Contact Methods

Address: 1284 N COG HILL DR #203, FAYETTEVILLE, AR 72704-6428, United States
Telephone: +1 (731) 336-8261
Email address: service@rootdecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)

Response Time

We aim to respond to all inquiries within a reasonable timeframe.Response times may vary depending on inquiry volume and the nature of the request.

Important Notes

• Please ensure that the contact information you provide is accurate

• For order-related inquiries, include complete order details

• Submitting duplicate requests may delay processing

Information Protection

We value your privacy.Any information you provide when contacting us will be used solely to address your inquiry and will not be used for purposes unrelated to your request.