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Payment Guide

 

Welcome to Rootdecory (hereinafter referred to as “we” or “us”).This Credit Card Payment Guide is designed to help you understand the available payment methods, payment process, and important considerations to ensure a smooth checkout experience.

1. Accepted Payment Methods

We support multiple credit cards for online payment, including Visa and MasterCard.All payments are processed through a secure online payment system.

2. Payment Process

After selecting your products and proceeding to checkout, please follow the steps below to complete payment:

  • Select Credit Card as your payment method on the checkout page

  • Enter the required card details, including card number, expiration date, and security code

  • Review and confirm the payment information, then submit your order

  • Once payment is successful, the system will generate your order and send a confirmation notification

If payment is unsuccessful, please check your card details or try an alternative payment method and submit again.

3. Payment Security

We take payment security seriously.All credit card information entered during payment is transmitted using encrypted technology and is used solely for transaction verification purposes. It will not be used for any purpose unrelated to payment processing.

4. Payment Confirmation and Order Status

  • After successful payment, the order will enter a confirmed status and begin processing

  • If payment is incomplete or declined, the order will not proceed to processing

  • You may check your order status through the order confirmation email or directly on our website

5. Possible Payment Issues

Payment may fail under the following circumstances:

  • Incorrect credit card information

  • Insufficient credit limit or available balance

  • Temporary restrictions imposed by the issuing bank

  • Network connectivity issues

If you encounter payment issues, we recommend contacting your card issuer or trying again at a later time.

6. Contact Us

If you experience any issues during the credit card payment process or have questions regarding this guide, please contact us using the contact details provided below:

Address: 1284 N COG HILL DR #203, FAYETTEVILLE, AR 72704-6428, United States
Telephone: +1 (731) 336-8261
Email address: service@rootdecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)